Terms of service

Introduction

Welcome to Watchet Lane LLC, located at 1620 W Riverside Dr, Burbank, CA 91506. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

Payment Methods

We accept the following payment methods:

Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
Digital Wallets (Apple Pay, Google Pay, PayPal)
Zelle (for direct bank transfers)
Shop Pay Installments, Afterpay, Klarna

All transactions are secure and encrypted.

Order Processing

Orders are processed within 1-3 business days. You will receive a confirmation email once your order has been processed. Please ensure that your shipping address is correct, as we cannot be held responsible for lost packages due to incorrect information.

Shipping Policy

Domestic Shipping: We offer standard and expedited shipping within the United States. Shipping costs are calculated at checkout.
International Shipping: We ship to select international locations. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Shipping Timeframes: Delivery times vary depending on your location and the shipping method chosen. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. Local delivery is typically 1-2 business days, depending on size and quantity.

Return and Refund Policy

Due to the one-of-a-kind nature of our objects, objects may differ slightly from the image, and all sales are final. We do not accept returns or offer refunds. However, if your purchase becomes damaged in-transit, we will gladly offer a replacement, free of charge. Please email photos within 24 hours of receipt to hello@watchetlane.com and we will assist you from there.

If you would prefer to hand select your objects, please reach out to hello@watchetlane.com to arrange a virtual or in-person shopping appointment.

Intellectual Property

All content on our website, including images, text, logos, and graphics, is the property of Watchet Lane LLC and is protected by intellectual property laws. You may not use any content from our website without our express written consent.

Privacy Policy

We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.

Limitation of Liability

Watchet Lane LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. Our liability is limited to the purchase price of the product in question.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California. Any disputes arising from these terms will be resolved in the courts of California.

Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of these changes.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Watchet Lane LLC
Email: hello@watchetlane.com